Returns & Exchanges
At Threecubes, we want your home to be perfect, which is why we offer a 30-day return policy on most furniture and decor items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for exchanges or refunds.
Return Process
- 1.Initiate Your Request
Log into your Threecubes account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand over your package to the designated courier service and retain your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.